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Client Testimonials

 
March 6, 2018
 
Best experience ever with a travel agent. Dana Innocenti really cares about you and wants you to have the trip of a lifetime. She was great helping us figure out where we should go and advised us where we should stay. Dana went the extra mile when it came to getting us incredible upgrades and helping us celebrate a birthday. I really can't say enough about Dana and how she cares from the beginning until the end. I can't imagine ever using anyone else and will recommend her to everyone I know. - M. Dorfman 
March 4, 2018
 

This February I held my destination wedding in the Dominican Republic and decided to use a travel agent to lessen my headaches. What a wonderful experience we had with Dana Innocenti! She was there every step of the way updating me on who booked the trip and dealing with any resort issues. She was so experienced and knowledgeable on the travel, resort and destination weddings. Whenever I was unsure of doing something she was there to answer any of my questions or guide me in the right direction. Couple days before our stay was up at the resort messed up one of my guests travel days... I sent Dana an email and she was right on it. Thank you Dana for all the hard work and knowledge you put into our trip. Everyone of our guests had an amazing time. I definitely will be using Dana again for our next adventures. - D Klausing

Dana received a 10/10 in all categories on a recent review from her client, who added "if I could I would give her an A+. I have recommended Dana to several of my friends, she is batting 100% on two trips now and she will be handling number 3,4, etc." - Tom Z 

Jill, thank you so much for helping us plan our wedding and honeymoon. We had such a great experience with Lake Zurich Travel that we hope to plan future travel here. Our wedding was perfect! Thank you so much! Our wedding and honeymoon wouldn't have been the dream it was without your expertise! - Miguel & Mindy Sousa

Another perfect score for Allie on a recent review from her client! 10/10 in overall service, speed and efficiency, attention to detail and thoroughness, would you use Allie again! - John D

We worked with Jill on our Maui honeymoon. She was great. We told her what we wanted and how much we wanted to spend and she came back to us with tons of options. We did everything through e-mail which worked best for me and was very convenient. We would use them again when planning another trip." Dee & Mike Thanks for all your help with our annual family vacation! The trip to the Riu Palace in Aruba was fantastic! All 11 of our family members had a wonderful time. Your recommendation to stay at the Riu was perfect for our group. The food was exceptional and the facilities were among the best we have stayed over the years. The on-site casino was a big hit with everyone. You have assisted us on several family trips over the years and we will continue to use your professional travel expertise for all our future family vacations. Thanks again to your knowledgeable staff for all they do to make our vacations a memorable experience. - Dee & Mike

Thanks for all your help with our annual family vacation! The trip to the Riu Palace in Aruba was fantastic! All 11 of our family members had a wonderful time. Your recommendation to stay at the Riu was perfect for our group. The food was exceptional and the facilities were among the best we have stayed over the years. The on-site casino was a big hit with everyone. You have assisted us on several family trips over the years and we will continue to use your professional travel expertise for all our future family vacations.

Jill, just wanted to thank you for everything you've done to make our wedding perfect. I appreciate how you have gone above and beyond for us and our guests. - Jarret & Jamie Bushroe

Vacation was awesome! No complaints at all about the resort, everything was great. We will prob make a trip like this every president's day weekend as my kids will have some days off. I will def be contacting you later in the year to schedule a trip for next year as well. Thanks Janice for your great service. - Pranav

Thanks again to your knowledgeable staff for all they do to make our vacations a memorable experience. Rich Palmblad

Lake Zurich Travel did an outstanding job in accommodating my last minute travel plans.  With the help of Sue Shimkus, and her professional staff, my husband and I were off to a very enjoyable cruise on the Oasis of the Seas. Once on our ship, we were notified of an upgraded cabin giving us a window overlooking Central Park. Thanks Sue! Oasis of the Seas was an incredible ship which provided outstanding dining and entertainment way beyond our other Royal Caribbean experiences. We truly enjoyed our cruise  and thanks to Lake Zurich Travel, all of the details were handled in a professional manner. Lake Zurich Travel provided me a refreshing experience in making my travel plans. Anyone wishing a full service travel agency in this time of on-line booking, I would highly recommend Lake Zurich Travel. They take all the troublesome details away and provide outstanding customer service; something of a rarity today. Carol & Gary Meyer

Janice's clients recently returned from the beautiful Dreams Sands Resort in Cancun and gave her a perfect review! - Debbie and Randy Sheble

Tammy has been my travel agent since we have moved to this area. She has planned many trips for us and each and every vacation has been outstanding. We trust her advice and recommendations on not only where to go but where to stay and how to get there. She is by far once of the most knowledgable and efficient people to work with. Bob Babicke

Tammy is the only travel advisor you will ever need! Her incredible diligence and consistent dedication in serving her clients is why I look to her for all my travel needs. Tammy is extremely creative in obtaining the best travel packages without compromising on value. Her loyalty and commitment to ensure customer satisfaction is truly flawless. So if you are planning to travel, make your arrangement through Tammy Turpin. You will not regret it! Edward Evans, MBAHR, SPHR

I’ve been working with Tammy at Lake Zurich Travel the past two years and she has done an exceptional job with knowing exactly what my family is looking for and giving us some of our best family travel memories. I’m so glad to have found someone who takes the time and interest in my family and bases our travel on our likes/dislikes.Dr. William Wilkens

I wanted to take a minute to let you know that your decision to recruit only the best clearly shows in your travel agent, Tammy.  It’s a pleasure to work with someone so knowledgeable and talented in this arena, knowing exactly what her client’s wishes are is irreplaceable. In fact, I stopped in yesterday to meet Tammy. This was the second vacation in six months that she had arranged for us and really all the agents you have were wonderful, funny, and really listened to my issues regarding my short get-a-way. Very friendly environment! Well Done! Robyn M. Sandrick, BSBA, CST/CFA-OS, CRCST, CHLDirector Children's Memorial Hospital

 

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